Ocean Export Representative - Freight Forwarding

Kent, WA
Full Time
Entry Level
About the Opportunity:
As an Ocean Export Representative at Laufer Group International, you’ll support ocean export operations by preparing freight quotes, booking international ocean shipments and coordinating carrier schedules, shipping deadlines and trucking arrangements.
 
You’ll partner with customers, ocean carriers, overseas agents and internal teams to provide accurate, timely freight forwarding service. This opportunity is ideal for a detail-oriented, customer-focused professional looking to build a career in international shipping and logistics.
 
What You’ll Do:
  • Communicate with customers to understand ocean export shipment requirements, including origin, destination, commodity and timing.
  • Book international ocean freight shipments with carriers, enter accurate booking details in AS400 and send booking confirmations to customers.
  • Confirm and communicate vessel schedules, earliest and latest receiving dates, departure dates and estimated arrival dates.
  • Track port and rail receiving deadlines, verified gross mass (VGM), export documentation and Automated Export System (AES) cutoffs.
  • Cross-check shipment and booking information, resolve discrepancies and escalate issues that could affect cargo movement.
  • Arrange trucking when required and coordinate pickup and delivery details with domestic transportation providers.
  • Keep customers, overseas agents and internal teams informed of booking changes, shipping deadlines and shipment status.
 
What We Are Looking For:
  • 1+ year of experience in freight forwarding, transportation or supply chain operations preferred, particularly in ocean freight pricing, quoting or booking.
  • Familiarity with international geography, ocean freight routing and common shipping terminology.
  • Understanding of ocean carrier services, schedules and partnerships or alliances.
  • Familiarity with transportation pricing practices and the ability to read and understand ocean carrier contracts.
  • Ability to work with carriers, overseas agents and domestic vendors to obtain appropriate service and pricing.
  • Strong customer service skills and the ability to explain routing, pricing and booking information clearly.
  • Strong written and verbal communication skills.
  • Attention to detail and the ability to organize multiple shipments, priorities and deadlines.
  • A proactive approach to solving problems and identifying process improvements.
  • Proficiency with standard computer applications and the ability to learn freight forwarding systems
  • Ability to collaborate in a fast-paced, deadline-driven environment.
 
Compensation: $60,000-$65,000
 
Location: 20415 72nd Ave S, Kent, WA 98032

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